The following information is to help you prepare for your stay at Chesterfield General Hospital and to make your stay with us as comfortable and pleasant as possible.
Your Room: Your doctor arranges for your accommodations. The hospital offers private and semi-private rooms. Every effort is made to have your room preference available on the scheduled date of admission. However, other arrangements may be necessary due to a high occupancy, emergency admissions or doctor’s orders. The Admitting office will honor your doctor’s request for transfer when your preference accommodation becomes available. There is an additional charge for private rooms, which may not be covered by insurance. All rooms have free local telephone service and televisions.
Meals: Our Dietary department makes every effort to serve meals that are appetizing and attractively served. If you have any particular requests or preferences, please notify your nurse that you would like to consult with the Dietary manager. Your doctor may, however, order a special diet for your medical needs. If you are on a restricted diet, any food brought to you by family or friends, must be approved by your nurse.
Patient Meal Serving Schedule:
Breakfast: 7:30 a.m. – 8:30 a.m.
Lunch: 11:30 a.m. – 12:30 p.m.
Dinner: 5:00 p.m. – 6:00 p.m.
Mail and Flowers: Cards and flowers are brought to your room by members of the Auxiliary. Mail should be addressed to: Your name, c/o Chesterfield General Hospital, 711 Chesterfield Highway, Cheraw S.C. 29520. Mail received after you are discharged is forwarded to your home address. If you want to mail letters during your stay, please give them to a volunteer or dial 4503. Please note that flowers are not allowed in the Intensive Care Unit.
Smoking and the Use of All Tobacco Products is Not Permitted on Hospital Property. Chesterfield General Hospital is a tobacco-free campus. Tobacco use is not permitted on hospital property including the parking lots, physician offices and courtyard areas. For those that would like assistance in quitting smoking or tobacco use, if even for the duration of their hospital stay, ask your nurse or physician for assistance.
Notary Public: If you need a Notary public, this service is available Monday through Friday, between 9:00 am and 4:00 p.m. Dial the Administration at extension 3303 or Medical Records at extension 4546 to arrange for this service.
Guest trays: When it is necessary for a family member or sitter to stay with you, the Dietary Department can provide a guest tray. The charge for the tray is $3.00. Please pay for this at the cashier in the Business Office or E.R. Registration clerk on weekends. However, a guest tray is FREE of charge for a parent staying with a child who is 12 years old or younger. Family members of patients who are members of Senior Circle receive one free guest tray per day at no charge.
If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at our hospital, please speak with your nurse, physician or the nursing supervisor. If you feel that your issue wasn’t resolved, please contact the manager of the unit or hospital Administration at 320-3300. You have the right to express your concerns about patient care, safety or quality of care to hospital management. In addition, you have the right to file a grievance or concern with either or both:
South Carolina Division of Health Licensing
2600 Bull St., Columbia, SC 29201
Phone: (803) 545-4370.
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Getting ready for your hospital stay: You will need very few personal items during your stay. You may want to use the following checklist to prepare for your inpatient admission: Personal Items: Nightgown, robe, rubber-soled slippers (hospital gowns are available); personal toiletries (make-up, razor, toothbrush, toothpaste, shampoo, dentures, etc.)
If you are packing for a child, you may want to include: Comfortable nightclothes (child-size gowns are available); a special toy or two, clearly labeled with your child’s name; coloring books, crayons, books, etc.
Important papers you MUST bring:
Medical insurance cards
Name and address of employer
Name, address, and telephone number of closest family member
List of all medications you are currently taking
Living Will and Durable Power of Attorney
What NOT to bring: